Discussions of diversity usually focus on topics of social justice, economic equality and diversity of ideas. The negative effects of forced personality change, however, is rarely mentioned despite its detrimental impact on organizational performance. It’s an area of opportunity that deserves more attention.

Jeffrey L. Kidder’s book titled “Urban Flow” is not only a fascinating look into the world of bicycle messengers, but it also offers interesting insight into the factors that contribute to job satisfaction and meaning in work that could apply to most other types of work.

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